Hostería Kaikén - Tolhuin, Tierra del Fuego, V9412BJA, Argentina

Reservation and Cancellation Policy

Admission Policies

Check in time: 12:00 PM | Check Out: 10:00 AM
Late check out (until 15:00 pm): 50% of the fare.

In all cases, the breakfast is included in the rate. Breakfast is served from 8:00 to 10:00 pm in a hall of the main building.

All guests must register at reception and fulfill the formalities required prior to admission.
The reception is open from 07:30 to 00:30 hours. In case you need to enter or exit outside these hours, please previously coordinated with the responsible person.

Higher / lower
Everyone from 3 years old is considered Passenger (more) for purposes of room occupancy.
Minors: Infants and children under 3 years. Free sharing beds in the room or using crib.
Passengers under 18 must be accompanied by a responsible adult.

a valid ID will be required for all passengers.

No visitors are allowed in the rooms.
Pets are not allowed.

Smoking is prohibited in the rooms and in common areas.

Kaikén hostel reserves the right of admission and permanence.

Confirmation reservation

To confirm a reservation a minimum deposit of 30% of the value of the stay is required.
10 calendar days before admission he must complete the total amount of the reservation. Missing seven days to the date of admission if payment is not completed, the reservation will be dropped without possibility of complaint.

Group booking

Bookings from passengers over 15 have treatment group, 10% discount on accommodation rates.
Reservations from 10 rooms are treatment group, 10% discount on accommodation rates plus a complimentary room for the period of stay. This room category is equal to the lower than intergre booking.

To maintain the status group, all members of the same guests must stay during the same period and for the same number of nights.

To confirm a group booking a deposit of 50% of the value of the stay is required.

Cancellations

High season: 21 days before arrival date, no cancellation fee. Between 20 and 10 days: 50% penalty stay. Since the 9-5 days prior to admission, the penalty is 75% or one night minimum (whichever is greater).
From 5 days prior, the penalty is 90% of the booking amount.

Medium and Low Season: up to 8 days before arrival date, no cancellation fees. From 7 to 4 days: 50% penalty stay. From 3 days prior to admission, the penalty is 75%.

No Show or anticipated departure: the penalty is 100% of the stay.

Special dates: Up to 15 days before arrival date, no cancellation fees. Then 90% of the stay as penalty. Reservations must be prepaid in full.

Special dates: 24 and 31 December, corresponding to Easter days and long weekends (four days by sum of holidays).

Residents (*)
Guests promotion Residents reached by canceling a reservation 7 days or less before admission will not apply for refund of the reservation. Between 7 and 2 days before the arrival date change may apply. They will have 60 calendar days to use the new reserve, which will not change or return. The new reserve is subject to availability and possible changes of price.
In case of no show or cancellation from 24 hours before admission, the penalty is 100% of the payment and not be eligible for rescheduling.

(*) Persons with registered addresses in Tierra del Fuego (AR), Prov. Of Santa Cruz (AR) and Magallanes (CH).